Wednesday, 26 March 2014

Canada Post Fails

Reasons why I may never use Canada Post ever again:

1) On March 24, 2014, I paid to have a time-sensitive shipment mailed overnight. As of today, March 26, 2014, it still has yet to reach its destination (notice how two days have now passed).

2) The last update regarding my shipment was sent on March 25, 2014 at 9:08am, saying that it has been "redirected" with no ideas or indications as to where, other than a "new address". What new address? Or did the postman miss the desired building, but decide not to back-track because its only time-sensitive mail, so it clearly isn't THAT important?

3) When I phoned Canada Post to inquire about the status of my shipment, and where it is, I was told that if the "redirection" is close to the original address, it would reach its destination within the day. Otherwise, I could be waiting upwards of 5 business days. It's downtown Hamilton where everything is within walking distance. How much closer do you want?

4) My shipment needed to be at the Hamilton-Wentworth District School Board YESTERDAY so progress can be made on my university transfer application status. No transcript by April 1, 2014, no acceptance for May 5, 2014.

5) The Canada Post representative suggested that the reason why my shipment has yet to be delivered is because I wrote an incorrect address (which normally I'd be fine with, but tone of voice is everything). I got the address directly from the HWDSB Student Records representative, and wrote it down letter for letter. I double checked the address on the HWDSB website, along with how it was written on the package (remember, it's on the receipt with the tracking number). I had the correct address.

6) I paid Canada Post for a service that they have failed to provide. Pay for overnight processing and delivery, be told that your shipment might reach its destination a week later.

I have a background that includes cargo and customs compliance. I am well aware that there are many ways to track a shipment. I've done it. If you are going to "redirect" a shipment, when the sender phones, inform them as to where the shipment is, because you know, as well as I, that there is a record of it in your database. Don't be lazy. Do your job, and track the shipment. Otherwise, the sender will presume that you have lost said shipment, and hold the carrier, in this case Canada Post, 100% liable. This kind of customer service is unprofessional, unacceptable, and will not be tolerated.

I have proof of an overnight purchase. I will be putting forth a formal complaint and inquiring as to when I can expect my refund. I'm not the first person in my household to have this issue. Other members of my family have as well, and so have many of my friends.

Need to get something shipped, and need it done promptly? Canada Post is not your answer. I'm certain a carrier like FedEx, UPS or DHL would love to have your service.


Sunday, 5 January 2014

Another Year, Another Resolution

I realize we're now almost a week into the new year,  but I can still share a potential resolution or two, can I not?

I how don't know how much resolving I'll be doing this year, but we shall see what happens.

I cannot express this enough, but I would really like to be moved out of my parents' house by the end of the year. Hopefully, I can make that possible.

Next, I want to try to keep my room clean. I guess that means I have to go upstairs when  I'm done this and start putting away some laundry. Maybe even sort through my book stash too. One thing at a time.

This is also the year I plan on going back to school to finish my degree on a full time basis instead of by correspondence.  I have an exam to write by the end of this month and then I can apply for my transfer.

Last, I want to do something that's just for me. Perhaps that'll be the going back to school, or maybe I'll find something really stellar. We'll just have to see what happens.

Well, I suppose that's all for now. Until next time...

Happy 2014.

Monday, 11 November 2013

11 Days of Remembrance: She Who Gave the Service

I received an interesting text this morning at about 6:50. It was from my assistant manager at work asking if I would recite "In Flander's Fields" today before doing the two-minutes silence. Absolutely. It wasn't going to be the ceremony at Warplane Heritage, but it was going to be something.

When I got to work this morning, my one coworker was there with her five year old granddaughter. Her grandbaby goes to the school that's around the corner from our building, so it's not uncommon to see her in the office some mornings before classes start. As this young girl didn't have a poppy, I removed the one from my coat and passed it on.

I'd asked her if she knew why we wear poppies. She shook her head no, but at five years old, it's understandable. I told her that many many years ago, there were two very big wars. Many men went off to fight these wars, but a lot of them died. They died so you can think what  you want, say what you want and play all you want. It's called freedom. They died for freedom. We wear poppies to say thank you to those men, because without them, you wouldn't be able to freely play your favourite games with your friends. Do you think you can remember that? She nodded and said yes. I told her that it's important that she wears her poppy every year, and on this day remember the people who made her free to play. I also said that if someone asks why we wear poppies that she can give them an answer. She said she would remember.

I hope she does remember. I tried to explain the importance as easily as I could, and in terms that would make sense for a child. Being free to play would be very important to a five year old.

I hope that she remembers our conversation, because at some point, when she gets older, someone's going to ask why, and the younger generation needs to be able to give the answers. After all, the older generations won't be around forever.

As the time drew closer to 11:00am, my coworkers made their way back to the boardroom. I had asked my manager if I could say a few words along with McCrae's poem. She gave me her blessing, and stated that since I had the floor, I could say whatever I wanted. Her only request was that I leave out any form of prayer, just so we didn't have to worry about conflicting religious beliefs. That was an easy request to follow. Aside from the Lord's Prayer, the only one I know is the Airman's Grace, and it's not like there was any food that needed to be blessed.

At about 10:50, everyone was crowded into the boardroom or stood in the doorway. My manager stood up front with me, and we had a radio on quietly off to the side. It was tuned onto a service that was going on in downtown Hamilton, and this way, we'd be able to get the Last Post, Lament, and Reveille.

Once everyone arrived, I began. I asked for forgiveness if things seemed rushed as I'd only received the text earlier in the morning. Then I went into my short, impromptu service. I can't recall in exact terms what I said, but this is roughly how everything went:

It's perhaps appropriate that I speak to you all today. I spent seven years as an air cadet, and in that time, I sold poppies with veterans, participated in war grave decorating ceremonies, and stood guard on many parade squares for Remembrance Day services.

I've been asked to recite "In Flander's Fields" for you. McCrae's most famous poem is symbolic of Remembrance Day. What you may not know is that Lieutenant-Colonel McCrae was born in Guelph, Ontario in the 1800's, and he died in 1918 overseas shortly before the end of the war. His best known piece is as follows.

(poem recital)

As we still have a few moments before our two-minutes silence, there are a few other things I'd like to share with you that are just as important to remember, but that you probably don't know about. During my time selling poppies with veterans, I learned that war is about more than bullets, bloodshed, who lives and who dies. One night, about ten years ago, I sold poppies with two veterans named Frank and Stan. The one to my right pulled out a black and white photograph of himself in the mid-forties, in uniform, surrounded by snowbanks. He told me that he was wearing the same pair of long underwear at that moment as he was in the photo. The veteran to my left said that he thought the one on my right was joking until that vet pulled up his pant leg to reveal the most ragged pair of long underwear I had ever seen. What made them so important, I do not know, but they must have meant something special.

Here's a local piece of history that you may not be aware of, especially if you're from the Hamilton area. During the war, Hamilton Airport was known as No. 33 Air Navigation School, which was part of the British Commonwealth Air Training Plan, and trained young pilots for war. Men would come over from Europe to train as our skies were safe and they didn't have to worry about being shot down. Tragically, 16 men were killed during training. Fourteen of them now lay buried behind St. Paul's Anglican church on Hwy. #6 in Mount Hope. If you ever get the chance to visit, do so. It's a humbling experience.

Finally, if you are able, shake the hands of our veterans. You do not realize the importance of that single gesture. It shows not only your thanks, but that you understand and your gratitude. They're our humble heroes. Shake their hands because you may never again get the opportunity to do so.

A moment later, the Last Post played over the radio, and we began our two-minutes silence. I thought I had heard a train in the background of the radio. However, I may have been very wrong. We were listening to a station from downtown Hamilton, and during the two minutes silence, the Lanc did its fly-by, as it's been known to do every November 11. We may have heard the sound of the Lancaster bomber. I choose to believe that I didn't miss out on the most important fly-by.

When the silence was over, the bagpipes played, the bugler played Reveille, and the well-known second verse of "For the Fallen" was said:

They shall grow not old, as we that are left grow old:
Age shall not weary them, nor the years condemn.
At the going down of the sun and in the morning,
We will remember them.


Out of force of habit, I found myself saying aloud, "we will remember them" like every other year on Remembrance Day.

I thanked my coworkers for having me speak, and ended with, "may we remember them." Next thing I knew, there was applause, a couple of people shook my hand and said good job, and others said thank you.

I don't think I can describe what I felt, being on the other side. I'm so accustomed to being the one who extends my hand and gives thanks. To be the one being thanked with a shake of the hand was a loss-at-words experience.

I doubt my coworkers realize what it meant to me to be able to be the one to give a service, as small as it was. But, the few who I spoke to, I told that once you sell poppies with vets, your perspective changes. You have a different understanding.

It was an honour to be the one to lead everyone in Remembrance. Maybe the memories of our vets will live a little bit longer as everyone got an education today. It may have only been a ten-minute lesson, but perhaps it's one that will last a life time.

As for the service I missed at Warplane Heritage? CHCH News videoed the service, and posted it to their website.

http://www.chch.com/remembrance-day-special-lest-forget/ 

I finally found the answers I've been looking for all these years. She still has the bright red hair. She still wears stilettos. She still kicks some serious ass. She probably still bakes cookies.

And thus concludes another year of 11 Days of Remembrance. Come back next year for the 2014 edition. If you can't wait that long, you can find previous editions from 2011 and 2012.

Lest we forget.

   





 

Sunday, 10 November 2013

11 Days of Remembrance: The Next Best Thing

So, I presume it's no secret that I'm disappointed I'll be missing tomorrow's Remembrance Day service at Warplane Heritage. However, I was able to attend a small service this afternoon at the Glanbrook Arena, which is pretty much in my backyard.

The Township of Glanbrook, aside from having itself a group of Willing Workers, also had its fair share of men serving in the First World War and the Second. The arena, which also houses the Township office (a separate building, but on the same property), has its own cenotaph to commemorate our fallen heroes.


For as long as I can remember, or at least when I had started out my cadet journey, the Glanbrook Arena holds its own Remembrance service the Sunday before November 11. Today was no exception.

My mum and I made our way to the arena, and like always, my former squadron was there for the occasion. I guess I must be old now as I didn't recognize any of the kids. A couple of the officers I still knew, but everyone else was lost on me. But, they still did well with the service.

779 has always had a senior ranked cadet as the Master of Ceremonies for the service, and a trumpeter from the squadron band always plays the "Last Post" and "Reveille". A cadet always recites "In Flander's Fields" and either a cadet or a Wing member shares "High Flight," a piece of poetry that is quite dear to those of us who love to be airborne. Wreaths are laid, and various religious representatives come out to lead us in numerous Remembrance prayers.

It may not be anywhere near on par with the service at Warplace Heritage, or at least in terms of size, but the one in my backyard still holds some importance to me. It meant that I could still attend a service this year, and it also brought back squadron memories.

As for Glanbrook's fallen, they are as follows:



1914-1918
Albert Bell
Elvis Bell
Alexander Bell
John Cleghorn
Angus Fletcher
Reginald Fowler
Roy Gowland
Gorden Hildreth
Norman Krick
Arthur Switzer
Harold Switzer
William Thomas

1939-1945
Donald Bates
Malcolm Carver
Roy Clausen
David Crozier, D.F.M
Harley Duff
Robert Fletcher
Roy Hillgartner
Orville J. Jerome
Ivan Kelly
Lavern Oliphant
Grant Simpson
Arthur Switzer



The men listed here came to Canada from Europe for their flight training as part of the British Commonwealth Air Training Program (BCATP). They were killed during their training, but their memories live on.

BCATP 1939-1945
LAC Dennis Donohue
LAC Dennis A. Drayton
LAC Reginald A. Gillman
LAC Ernest Johnson
LAC James Watson
LAC Tauton O.C. Pauyat
ACI Stephen Proudly
LAC Charles G. Chadwick
F/L John O.D Kellow
F/O Peter Scott AFC
Sgt. Richard G. Beoard
Sgt. Edward Doughty
Sgt. Herbert Preston
Cpl. Colin J. Campbell
Cpl. Michael Joseph Quinn
LAC Sidney L. Bresloff

  For more, refer to the 11 Days of Remembrance miniseries from 2011 and 2012.

Saturday, 9 November 2013

11 Days of Remembrance: If You Can Be There

I was on the Canadian Warplane Heritage Museum (CWH) site earlier today, double checking a couple of facts for a separate article that I'm writing for the ARB. For reasons that I cannot explain, I chose to follow the link to the piece on Monday's Remembrance Day service. You need to realize just how much I enjoy that service. It's the second largest in the country, I usually meet up with my former cadet officers, and the Lancaster bomber does a fly-by. This year, I'll be missing the service, and that makes me unhappy. Unfortunately, we don't get the day off to commemorate the occasion, and as we're short staffed at work on Monday's, I'll be stuck listening to a service on the radio. But it's better than nothing.

Anyways, what has me particularly unhappy about missing it this year is who CWH's guest speaker is. You know the name as you've heard it many times before: Captain and Reverend-Cannon Kristine Swire. You're all aware of how high esteem I hold her in. I've often wondered what became of her. Is she still at the church she refers to as Castle Greyskull, or is she still with the Royal Hamilton Light Infantry? I could have known the answer if November 11 wasn't a Monday, but sadly I won't.

So this is what I ask of you. If you're in the Hamilton area, and are able to do so, attend the CWH service, and learn for yourself why I respect this woman so much. If you can't get out to a service, this particular ceremony will be broadcast on CHCH tv. The service starts at 1030, but if you don't get yourself out to the museum by 930 at the latest, you'll have a hard time getting a seat. Remember, 2-3000 people attend this particular ceremony. If you do watch or attend, please leave me a comment telling me (and the other readers) what you felt throughout that hour and a half.

Thank you.


  For more, refer to the 11 Days of Remembrance miniseries from 2011 and 2012.

Friday, 8 November 2013

11 Days of Remembrance: 2017

April 9, 1917.

It's 0530, and Easter Monday. Vimy Ridge, located in France and also one of the main strategic points of the First World War, is under enemy siege. The French have tried to reclaim this vantage point, which was crucial to the Battle of Arras, but to no avail. However, this was all about to change.

On April 9, 1917, at 5:30 Easter Monday morning, Canada led its charge. Three days later, April 12, 1917, Vimy Ridge was freed from German occupation.

I could carry on about the battle itself, but that's not the main reason behind this article. April 9, 2017 will be the 100th anniversary of this battle. My goal is to be in France for this anniversary. I want to be at Vimy Ridge, see it in all of its glory, and hear another side to a story that I respect so much.

People could think that Vimy Ridge wasn't that important a battle during World War One, but if it wasn't, I highly doubt such an incredible monument would be built as a reminder of the battle, or to honour the 11285 Canadians who died in France between 1914-1918.

My count down to Vimy Ridge is under way.

  For more, refer to the 11 Days of Remembrance miniseries from 2011 and 2012.


Thursday, 7 November 2013

11 Days of Remembrance: A Leap of Faith

It's no secret that I'm not particularly big on religion. Perhaps that's not the right phrasing. I have a hard time with religion. I can't justify one over the other, and too much negativity goes on in the world as a result. How many wars have been fought in the name of a deity? This, of course, prompts me to say that if people could put as much effort into getting along as they do fighting each other, this world would be a better place. But that's besides the point, and I'm starting to get off topic.

364 days a year, I tend to question and discuss the whole religious aspect, but on November 11, that all changes. I realize this is going to sound rather bizarre, but I feel closest to God on Remembrance Day. Not Allah or Buddha, but God.

The reasoning is probably rather simple. Our veterans and fallen are the reasons why people can freely choose to believe in and worship whoever or whatever they want. I highly doubt this would have been optional had Hitler won the war, especially since he thought himself to be rather almighty.

My former air cadet squadron, 779 Black Knight in Mount Hope, Ontario, had a couple of Padres during my time there. The most memorable was Kristine Swire. I don't know what stood out more with her; the stilettos, bright red hair, amazing homemade cookies, or her ability to preach her faith without feeling like she was pushing her beliefs on you. Every year at the annual Christmas mess, along with any other squadron event of significance that involved food, she would recite the Airman's Grace.


By Father John W. MacGillivray (deceased)
Lord of thunderhead and sky
You placed in us the will to fly,
You taught our hand speed, skill and grace
To soar beyond our dwelling place.

You shared with us the eagle's view,
The right to soar as eagle's do,
The right to call the clouds our home,
And grateful, through your heavens roam.

May we assembled here tonight,
And all who love the thrill of flight,
Recall with twofold gratitude,
Your gift of wings, your gift of food.

Amen.

Aside from the freedom to believe and the Airman's Grace, what propels my faith the most for a couple hours of the year is the tradition of the Remembrance ceremonies themselves. Every year at Canadian Warplane Heritage Museum, which boasts the second largest Remembrance Day service in Canada after Ottawa, a minister or priest always leads every attendee in prayers and hymns. Honestly, I think I'd feel quite lost in the services if the prayers and hymns ceased to be a part of the day.

Maybe it's because our veterans gave us the right to belief, or maybe it was Rev. Canon Swire, I'm not sure, but whatever it is, once a year I'm given something unexplainable to believe in... A feeling that I really can't justify and have a hard time with every other day of the year... And I'm okay with that.

Am I the only one who makes such a selcouth leap of faith?
 
 For more, refer to the 11 Days of Remembrance miniseries from 2011 and 2012.